URGENT/CRITICAL NEED for O NEGATIVE, O Positive and A Positive Red Blood Cell Donations, as well as AB plasma donations and platelets from all blood types - Winter storms and high volumes of transfusions for trauma and other treatments have depleted supplies of many types to less than 3-day supply. We urgently need donors of all types to continue to give regularly. Donate now and help spread the word! Click HERE to learn more about our Coronavirus Pandemic Response and Blood Donation.

The use of the Customer Connection is to communicate concerns, request for credit, errors, or praise involving either the product or service provided by MVRBC. This form of documentation is used by the Blood Center to investigate, track and trend problems to help resolve specific issues and improve overall customer service and satisfaction. A follow-up communication is sent to provide feedback on root cause evaluations.

The Customer Connection form has now moved to BloodHub. 

  • Please click here to be redirected to BloodHub and fill out the form
  • Or, click here for a pdf of the manual Customer Connection form