URGENT NEED for ALL DONATIONS & BLOOD TYPES especially Type O, AB and all types for Platelets. Click here to schedule your donation and help spread the wordThere is no deferral for COVID-19 vaccinations currently being administered in the U.S. and donors are not required to show status. Learn more about our donor eligibility and Coronavirus Pandemic Response. Face masks and appointments are required. Same-day appointments can be made, call 800-747-5401.  

We have a new name, ImpactLife, that better reflects our mission. Read more about our evolution here: www.bloodcenter.org/impactlife 

The use of the Customer Connection is to communicate concerns, request for credit, errors, or praise involving either the product or service provided by ImpactLife. This form of documentation is used by ImpactLife to investigate, track and trend problems to help resolve specific issues and improve overall customer service and satisfaction. A follow-up communication is sent to provide feedback on root cause evaluations.

The Customer Connection form has now moved to BloodHub. 

  • Please click here to be redirected to BloodHub and fill out the form
  • Or, click here for a pdf of the manual Customer Connection form