Thank the Donor Appreciations

overview

frequently asked questions

How did the blood recipient get my email address?
They didn’t. Neither the blood recipient, nor anyone else, who wrote you the Thank You message has your email address, or any other direct personal information about you.

How was I identified as this recipient’s blood donor?
On every unit of blood product we send to a hospital there is something called a Donor Identification Number, or DIN. The DIN is a federally-required label that allows hospitals and blood banks to know exactly where a blood donation came from. It is a 13-digit code that contains no other identifying donor information. Using the DIN, and an online tool called Thank the Donor, the recipient of your blood was able to send a thank you email to ImpactLife, not directly to you. We have staff members who receive incoming thank you emails from blood recipients. Our staff members have secure access to the ImpactLife donor database, and use the DIN to find the name and email address of the donor who provided the blood product that help saved the recipient’s life. Our staff forward the messages on to the appropriate donors. The person who sent the thank you email will receive NO information about the person who donated the blood.

Has any of my personal information been shared with the person who received my blood?
No. All thank you emails sent from blood recipients come directly to ImpactLife. One of our staff uses our secure database to identify the blood donor and their email address, and then our staff member sends the thank you email to the donor. The person who sent the thank you email will receive NO information about the person who donated the blood.

Can I contact the person who received my blood?
No. Federal Privacy Laws prevent us from sharing any distinct identifying information about either blood recipients or blood donors.

Can I learn more about the person who received my blood?
No. Federal Privacy Laws prevent us from sharing any distinct identifying information about either blood recipients or blood donors.

Can the blood recipient continue to contact me?
The blood recipient could send you another message using our Thank-The-Donor™ program – the same way they sent the first message. But all thank you emails sent from blood recipients come directly to ImpactLife. One of our staff uses our secure database to identify the blood donor and their email address, and then our staff member sends the thank you email to the donor. You will never receive an email directly from the person who received your blood.

Privacy Statement

ImpactLife is prohibited by law to share any contact information between blood donors and blood recipients. No contact information or identifying patient information will be shared between the blood recipient and/or sender of the message and the blood donor.

All messages sent through the Thank-The-Donor™ website are received by ImpactLife and vetted prior to being forwarded by ImpactLife to the blood donor. The sender of the message DOES NOT have access to the email address, or any other contact information, related to the blood donor. The blood donor receiving the message DOES NOT have access to the email address, or any other contact information, related to the blood recipient and/or sender of the message.

NOTE: Messages will only be forwarded to blood donors via email. Messages sent to blood donors through the Thank-The-Donor™ website will only be forwarded to blood donors who have current email addresses in the ImpactLife database. If a blood donor has unsubscribed from the ImpactLife email service, they will not receive any messages sent through the Thank-The-Donor™ website. If a blood donor does not wish to receive any messages sent through the Thank-The-Donor™ website, they can click the “Unsubscribe” button at the bottom of any ImpactLife email, or they can contact ImpactLife at (800) 747-5401 and request to be placed on the Do Not Email list.

Check It Out!

Save time at your next donation with our EarlyQ!

EarlyQ is a web-based program that allows you to answer the required medical history questions on the day of your donation using your computer or mobile device before you arrive to your appointment. The process is simple, just 4 steps and takes about 10 to 15 minutes.

Learn more about EarlyQ

Blood Donors Classic

November 1 - November 30, 2023

Come give blood with ImpactLife for your choice of an e-gift card or bonus points to spend in the rewards store.

Now through 12/7/2023: Get our new long-sleeve, new heather red, classic crewneck sweatshirt for just 500 pts from the donor rewards store!

 Click here for additional opportunities to earn rewards.

Schedule a Donation How to Earn Points  Redeem Points in Rewards Store

Shop our Rewards Store!

As a rewards member you'll collect points that can add up to some really great gifts. You can order these items with your points and they will ship directly to you for FREE. Our Donor for Life rewards program is designed to make helping patients as easy and rewarding as possible for blood donors.

View & Shop our Rewards Store!

Download our FREE ImpactLife App!

• Find nearby Donor Centers and mobile blood drives and schedule appointments!
• Track your donation history and review wellness information!
• Use your points in our Donor Rewards Store!

Click here for more information or download via the buttons below!   

download ImpactLife app on apple app store  get blood center impact app for free on google play store

Diversity | Equity | Inclusion

ImpactLife serves a diverse population that encompasses a wide range of races, ethnicities, genders, sexual orientation, religions, ages, and abilities. By valuing diversity in our staff, volunteer and donor base, we are better able to serve the diverse communities of our service region.

 Click here for information on DEI Initiative

Current Donor Rewards

November 1 - November 30, 2023

Come give blood with ImpactLife for your choice of an e-gift card or bonus points to spend in the rewards store.

Now through 12/7/2023: All donors can get our new heather red, classic crewneck sweatshirt for just 500 pts from the donor rewards store!

See below for additional information and opportunities for donor rewards!

Schedule a Donation How to Earn Points  Redeem Points in Rewards Store

Give EarlyQ Review a Try!

EarlyQ Review is a great way to streamline our donor experience! It allows us to register, review donor questionnaire, obtain any necessary information and determine donor eligibility before traveling to the donation site! You will be prompted at the end of the questionnaire if you want to proceed with EarlyQ Review which will send your results to our staff to review and follow-up if needed!