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Our Donor Relations team will work with you to determine the logistics for your blood drive, and provide the tools you need to help change the world with us!
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Blood Facts Eligibility Info How to Create a Facebook Event
Lifecycle of a Blood Product Blood Donor Basics Tips for Student Donors
Email Templates Recipient & Donor Stories
Click on the images below that you would like to download, then right click and select "Save image as" to use on your social media pages!
Did you know you (and your donors) earn points that you can spend on items in our online rewards store? Watch the videos below to learn more!
Tips for using the Blood Drive Coordinator online portal
COORDINATOR REWARDS STORE DONOR REWARDS STORE
See frequently asked questions below. If you have any questions about getting logged in to your Coordinator account, please contact your ImpactLife Account Manager.
To activate your personal loyalty account SIGN UP here. You will receive 100 points as a special SIGN UP bonus and will continue earning points as you donate. Additional tips and steps for setting up your donor account are found here.
You can schedule your next appointment through your loyalty account by logging in here or through our app. We know it can be a little tricky with so many options, so if you would rather call to schedule your appointment, you can reach us at 800-747-5401.
Starting July 2017, every donor receives points for every donation, according to the table below.
There are many other ways to earn points including opting-in to text, downloading our app, scheduling ahead and more! Please click here to view our points summary chart.
Earn points twice as fast by donating on one of our critical days found HERE.
Earn points three times as fast by donating on one of our critical days found HERE.
Unused reward points will only expire after 18 months from your last donation attempt.
Please wait at least 2-3 days after a donation for your reward points to appear within your account.
Once signed in, choose Loyalty Store from the menu at the top of your screen. Click on the images of each gift to learn more about the item. Simply add your favorites to your cart, confirm your order, and checkout! You can also choose to donate your points back to ImpactLife, which helps us continue to improve our service to our partner hospitals and the wider community.
Before July 2017, only donors enrolled in the loyalty program would receive points for their donations. Donors that created accounts before July 2017 will see their older points. However, those who create an account now will not be automatically credited for previous donations. The great news is that in our new system, everyone receives points regardless of creating an account! If you believe the point information on your account is incorrect, please contact the Donor Rewards Help Desk at: 800-747-5401 or email hello@impactlife.org
You should receive your gift(s) within 4 weeks from the date the order was placed. Please note that some items may ship separately.
Please confirm that it has been 4 full weeks since your order. If you are still missing your order or have a question about the item received, call the Donor Rewards Help Desk at: 800-747-5401 or email hello@impactlife.org
We want you to be satisfied with your gift choice. Most products can be returned in new condition, with the original packaging (including accessories, manuals and parts) within 60 days of the day you received the item, to your nearest donor center. If you do not live near a donor center or have any questions about returning an item, please contact us at hello@impactlife.org for additional options.
For items that arrived damaged or incorrectly, we will work to replace this for you to the best of our ability. For items that do not fit or operate as expected, we will work to either find another option that works for you or refund your points spent on that item.
While rare, we do reserve the right to limit or decline an exchange or point refund on a case by case basis.
We are happy to help you with any questions or issues you may experience. Please contact the Donor Rewards Help Desk at 800-747-5401 or email hello@impactlife.org